Financial Aid Associate

Job Duties:

Under general supervision, this position advises students and parents in completing financial aid forms, in explaining the various student loan types, and in filing appeals.  Serves in a triage role in determining if a student needs to speak with a counselor and, if so, which counselor can best meet their needs or if another office could serve them better.  Explains complex financial aid procedures and regulations to both students and their parents. 

Has primary responsibility for the coordination of administrative functions related to the Job Location Development program (a program linking external employers and students seeking employment). 

Assists with training and supervision all student employees who work at the front desk/reception area. 

The position has responsibility for outreach efforts to current and former students.

They also may assist with management of our outside scholarship database.

General working hours are Monday thru Friday 7:45am to 4:30pm.