Financial Aid Counselor

Join Purdue University Fort Wayne:

We seek a full-time, on-site Financial Aid Counselor in the Office of Financial Aid. This position supports students and their families through the financial aid process at PFW. The salary for this position is $43,888.08 annually.

Primary Responsibilities:

• Provide student- focused, comprehensive advising on FAFSA applications, verification requirements, C-Flag documentation, and eligibility for Federal, State, and institutional aid.
• Guide students on the university's financial aid processes, including aid disbursement, refunding, bookstore credit, billing, and payment procedures.
• Advise on external financial resources such as private loans, and outside scholarships.
• Assist students with understanding withdrawal processes and policies, ensuring they are aware of the impact on their financial aid.
• Advise students on Satisfactory Academic Progress (SAP) / SAP appeals- sit on the SAP committee and process SAP appeals.
• Triaging student complaints and determining when to escalate issues.
• Manage inquiries and ensuring proper notification to relevant university departments.
• Other duties as assigned.

Required Qualifications:

• A bachelor's degree in a related field.  
• Detail oriented.
• Organizational skills.
• Excellent communication skills e.g.; in-person, phone, email, video.
• Ability to manage tasks efficiently in a team and independently.

Preferred Qualifications:

• One year of work experience in financial aid.

Benefits:

• Free tuition through Purdue University Global.
• Fee remission for a traditional Purdue degree for yourself, your spouse, and your child(ren).
• Insurance starts on first day of employment.
• Generous Paid Time Off – additional PTO in December.
• Additional benefit information: https://www.purdue.edu/hr/benewell/

 Additional Information:

• Resumes and cover letters that contain portraits or personal information are not permitted.
• Purdue will not sponsor employment authorization for this position.
• A background check will be required for employment in this position